3 current projects · 2 files to review
Websites, business software and the work that keeps them useful
New websites, focused improvements, automation, content and long-term care. Start with what needs to become easier.
WebsitesClear, fast websites built around what your customer needs to understand and do next. Complete website from £999New builds and focused improvements
Choose a direction
See the structure and visual character before committing to a build.
- Best when
- You need a new website or the current one no longer explains the business clearly.
- Timing
- New builds and focused improvements
- You leave with
- A useful structure, visual direction and agreed route to launch.
- Commercial basis
- Complete website from £999
Choose something else when: If the main job happens behind the website—quotes, bookings, customer records or internal operations—Business software may be the better starting point.
See a working example
Make the important path easier to see.
Compare the same page before and after one customer decision is given a clearer route.
Clear appointment information and a direct route to book.
Before: the main action competes with secondary information.
Business softwarePortals, quote tools, booking workflows and internal systems shaped around one real piece of work. Workflow & software review £950Usually one working week to map first
Map the job
One working week turns the real workflow into a grounded commissioning decision.
- Best when
- A spreadsheet, inbox or fragile prototype is carrying work it was never designed to handle.
- Timing
- Usually one working week to map first
- You leave with
- A mapped workflow, important risks and a recommendation to build, buy, repair or stop.
- Commercial basis
- Workflow & software review £950
Choose something else when: If the job is mainly public information and enquiries, a website is usually the simpler and more durable answer.
See a working example
Map the job before choosing the software.
Switch between four kinds of build. The interface changes; the method stays focused on one real job.
New → review → approved → sent
09:3011:0014:30
Details are confirmed before anything is booked.
Data · permissions · failure points · ownership
Portal: secure access to customer information and files.
AutomationsRemove repetitive work without hiding the decisions that still belong to a person. One workflow from £350Launched in small, reversible stages
Map one workflow
We find the repetition, exceptions and decisions that must remain human.
- Best when
- The same information is copied between forms, inboxes, calendars or spreadsheets.
- Timing
- Launched in small, reversible stages
- You leave with
- One working automation with its triggers, exceptions and approval points visible.
- Commercial basis
- One workflow from £350
Choose something else when: If the underlying process is still changing or unclear, map that first. Automation should remove repeat work, not make confusion run faster.
See a working example
See the hand-off, including the human one.
Follow one enquiry through a bounded workflow. The approval point stays visible.
EnquiryReceived
→
SortRight inbox
→
Human checkRequired
→
Follow-upApproved
Human boundary No price, promise or external message is approved by the example automation.
Example ready.
Content & visibilityUseful content, sharing and campaigns that help the right people understand and find you. Focused sprint £450Start with one useful channel or decision
Choose the decision
We agree what the customer should understand or do next.
- Best when
- The offer is difficult to explain, or useful pages are not being found and shared well.
- Timing
- Start with one useful channel or decision
- You leave with
- A clearer message and a practical set of pages, assets or campaign pieces.
- Commercial basis
- Focused sprint £450
Choose something else when: If people cannot use the website comfortably, fix the structure or performance before sending more traffic to it.
See a working example
Make one useful message travel clearly.
Compare an empty message with one clear promise carried through the page, search and sharing.
Welcome to our website. Find out more about our range of quality services.
Book a repair slot, see common prices and know when your bike will be ready.
Before: the offer is present, but its useful difference is difficult to find.
Care & supportHosting, repairs and a steady pair of hands when the website needs attention. Diagnosis £95 · care £49/month after reviewOne-off help or continuing responsibility
Inspect
We reproduce the issue or inspect the site before proposing a repair or plan.
- Best when
- Something has stopped working and you need the cause found before more changes are made.
- Timing
- One-off help or continuing responsibility
- You leave with
- For repairs: the cause, the checked fix and a clear account of what changed.
- Commercial basis
- Diagnosis £95 · care £49/month after review
Choose something else when: If repeated faults come from the structure of the website or software, rebuilding that foundation may be more honest than continuing to patch it.
See a working example
See what prepared support looks like.
A useful care plan should prove recovery, not merely report that backups exist.
- Backup
- Ready
- Issue
- Isolated
- Restore
- Checked
- Record
- Updated
Example drill ready.
Tell us the awkward part.
A rough description is enough. We will suggest one sensible first step.
Describe the project