Get a defined repair when something is wrong, or agree ongoing responsibility for the checks and recovery work that keep a site dependable.
Use the public site on your phone. Tick only what you have actually checked — the answers stay in this browser and nothing asks for your email.
Reproduce the form, booking or display fault, find the cause and make the smallest safe repair.
Review access, updates, backups and recovery, then assign a practical ongoing care routine.
Catch expiring accounts, oversized media, broken links and risky updates before they become a customer problem.
The exact scope, timing and responsibilities are confirmed in writing before work begins.
The £95 first step reproduces one fault, identifies the likely cause and records the safest next action. Ongoing care starts at £49 per month for an eligible low-change brochure site after the £95 condition and access review.
We reproduce the issue or inspect the site before proposing a repair or plan.
The work, response and boundaries are explicit before care begins.
Repairs, checks and recovery information remain understandable and portable.
When this is not the right starting point: If repeated faults come from the structure of the website or software, rebuilding that foundation may be more honest than continuing to patch it.
The outcome, responsibilities and fixed quote are written down before work begins.
Often, yes. We first inspect the platform, access and current condition. If a safe repair is not proportionate, we say so before changing it.
It is the starting point for a low-change brochure site. The written plan names the checks, response route and any time included for small changes.
Only where an emergency response arrangement has been agreed. Otherwise we confirm priority and timing after the initial report.
Send the website address and describe what is happening. We will confirm whether a repair or care review is the sensible first step.
Ask about repair or care